Emergency Support:

Please call +1 289-695-6162, or email: [email protected]

For Marine support,  please call +44 1691-700500, or email: [email protected]

General Support Enquiries:

Applanix Product Support can be reached in normal business hours by contacting your designated support representative. Please consult the list below for the full contact directory. For additional account support, log into your customer account here:

SUPPORT LOGIN

For additional information or assistance, please contact Keith Reid, Director of Customer Support: [email protected]

General Support

Self Maintenance
WEEE Directive
Data Processing
Terms
Request RMA Number
2019 GPS Week Rollover Technical Note
EOL Tables

SUPPORT REPRESENTATIVES

Category Name Details Region Product
Air, Land, Indoor

Nithin Kumar
Regional Support Manager

+1 289-695-6032
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Air, Land, Indoor

Chembe Chisense
Regional Support Manager

+49 (0)30 27992281
[email protected]

Europe Air, Land, Indoor
Marine

John Carss
Product Support Manager

+1 832-961-0946
[email protected]

Americas Marine
Air, Land, Indoor

River Kim
Customer Success Operations Manager

+1 289-695-6033
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Marine

Darren Billard
Technical Support Engineer

+1 832-465-4023
[email protected]

Americas Marine
Marine

Nick Smart
Technical Support Engineer

+44 (0) 1691 700500
[email protected]

Europe / Asia / Mid East / Africa / Oceania Marine
Marine

Christian Feld
Customer Support Engineer

+49 172 169 5567
[email protected]

Europe / Asia / Mid East / Africa / Oceania Marine
Air, Land, Indoor

Michael Herrmann
Customer Support Engineer

+49 (0)3050 968 542
[email protected]

Europe Air, Land, Indoor
Air, Land, Indoor

Michael Lay
Customer Support Engineer

+49 30 92288372
[email protected]

Europe Air, Land, Indoor
Air, Land, Indoor

Judith Mariampillai
Product Support Analyst

+1 289-695-6058
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Air, Land, Indoor

Thomas MacDougall
Product Support Analyst

+1 289-695-6137
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Air, Land, Indoor

Guled Sheikh
Product Support Analyst

+1 289-695-6148
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Air, Land, Indoor

Abdallah Hamad
Product Support Analyst

+1 289-695-6053
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Air, Land, Indoor

Reza Dini
Product Support Analyst

+1 289-695-6155
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Air, Land, Indoor

Zehra Sahin
Product Support Analyst

+1 289-695-6131
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Air, Land, Indoor

Katriel Ung
Product Support Analyst Intern

+1 289-695-6135
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Repair

Richard Nakhoul
Repair Centre Manager

+1 289-695-6081
[email protected]

Global Repair
Repair

Lukasz Tracz
Repair Centre Technologist

+1 289-695-6066
[email protected]

Global Repair
Warranty & Maintenance: Land, Air, Indoor

Jeff Longo

Customer Success Sales Manager

+1 289-695-6051
cell: +1 (647) 244-0713 
[email protected]

Europe, Asia Warranty, Land, Air, Indoor
Warranty & Maintenance: Land, Air, Indoor

Harrison Hendriks
Customer Success Sales Manager

+1 289-695-6170

cell: +1 647-406-0053
[email protected]

Americas / Asia / Mid East / Africa / Oceania Air, Land, Indoor
Warranty, Marine

Wendy Barlow
Warranties - Marine Systems

+44 (0)1691 700505
[email protected]

Global Warranty, Marine

Sales Contacts

Category Name Details Region Product
Marine, Air, Land, Indoor, UAV

Eric Liberty
Director of Sales

+1 289-695-6009
cell: +1 647-287-5593
[email protected]

Americas, Europe, Asia, Mid East, Africa, Oceania Air,Land,Marine,Indoor,UAV
Air, UAV

Kevin Perkins
Executive Account Manager
Airborne Systems

+1 289-695-6061
cell: +1 416-271-5124
[email protected]

North America Air,UAV
Air, UAV

Jesús Ruiz
Regional Account & Business Development Manager
Airborne Products

+33 (0)5.34.52.36.91
cell: +33 (0)6.15.61.68.49
[email protected]

Europe, South America Air,UAV
Land, Air, UAV

Naush Ladha
Sales & Channel Development Manager

+1 289-695-6134
cell: +1 403-870-4200
[email protected]

Asia, Mid East, Africa, Oceania Land,Air,UAV
Land

Federica Zampa
Sales and Business Development Manager
Land Products Europe & Russia

+39 338 4377790
[email protected]

Europe Land
Land

Don Speedy
Sales and Business Development Manager 
Land Products Americas

+1-303-635-8847
[email protected]

Americas Land
Land, Indoor

Francesco Martinelli
Land Sales and Business Development Manager

+1 289-695-6038
cell: 416-275-9910
[email protected]

Land & Indoor: Americas;
Indoor: Europe, Asia, Mid East, Africa, Oceania
Land,Indoor
Marine

Mark Field
Business Manager
Marine Systems

+44 (0)1691 700500
cell: +44 (0)7736 737900
[email protected]

Europe, Asia, Mid East, Africa, Oceania Marine
Marine

Rick Morton
Manager, Business Development
Marine Products

+1 713-936-2990
cell: +1 443-254-3901
[email protected]

Americas Marine
Land, Air, Indoor

Jeff Longo
Customer Success Sales Manager

+1 289-695-6051
cell: +1 647-244-0713
[email protected]

Europe, Asia Warranties and Maintenance: Land,Air,Indoor
Land, Air, Indoor

Harrison Hendriks
Customer Success Sales Manager

+1 289-695-6170
cell: +1 647-406-0053
[email protected]

Americas, Asia, Mid East, Africa, Oceania Warranties and Maintenance: Land,Air,Indoor
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