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General Support Enquiries:
Applanix Customer Support Representatives
can be reached at +1 905-709-4600
Monday to Friday, 9:00am - 5:00pm Eastern techsupport@applanix.com
Emergency Support:
For support outside regular business hours,
use the contact information below.
Upgrade/Extended Support: Customers who would like information on current firmware/controller upgrades, POSPac upgrades or information on existing warranties or support agreements or have an interest in purchasing extended support coverage or services please contact Jean McCarthy at JMccarthy@applanix.com
If you wish to give us feedback, or require additional assistance, please feel free to contact our Director of Support:
Keith Reid Director of Support
1-905-709-4600 ext. 282
1-647-242-0399 (cell) KReid@applanix.com
